Video Call Protocol – Linda Lauren

Video Call Protocol

Linda Lauren

Video calls are all the rage these days, and they can make life a lot easier when you are face to face with your caller. Skype and FaceTime as just two of the means within which you can connect face-to-face when on the phone. That is supposed to be a good thing, but it can definitely have it’s drawbacks. One of the major problems is the fact that a lot of people are using it all wrong. Many do not realize that they are actually face to face, camera to camera when they are video conferencing with callers. Everything we see is superimposed, magnified to give us the real deal. If you are new to this kind of call, it will take a while to get used to.

Once you know you are on camera, you need to be a little more respectful of the person who sees you on the other end, and also mindful of their view of your camera. That means you should be able to be seen in the proper light, in the proper focus, and the proper frame. And you should try to stay within those three aspects as much as possible for ease of computer signal, and voice communication. Nothing is worse than having to look at a person with their head down, and the only focus is their blemishes, hairline, forehead, or something else not pleasing to the eye. I can’t begin to tell you how many times I have been face-to-face on a call and had to deal with seeing half a face, or with the person digging into ears, noses, etc. If you can’t be respectable on this type of call, then you should not make it, and just use regular calling without video.

To combat this frustration, I have sought to put together a few reminders to help avoid some of the “unsightly” pitfalls of video conferencing.

  1. Make sure you are centered within the camera frame with the proper lighting.
  2. Don’t move your hands around a lot as this interferes with the video signal and can slow things down, and easily breaks connection.
  3. Be mindful of the fact that your face is being seen, and don’t do things you would normally not want people to see. These things are amplified and distracting to the success of your call.

Though it doesn’t sound like a lot, just being mindful of these three things will likely promise a better experience with your caller, and with moving forward with information within that call. Mar 27, 2017

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